KWANASupport
Contact us
Email support@getkwana.com. Tell us your company name, the email you sign in with, and what happened. Screenshots help. Please don't send passwords or card numbers.
Signed-in customers can also send a support request from inside the app.
Emergencies
KWANA support can't reach emergency services for you. In an emergency, dial 911. Calling 911 over the internet has limits; read the 911 notice.
Text messages from a KWANA customer
Businesses use KWANA to text their own customers. If you received a text from a business that uses KWANA:
- Reply STOP to stop texts from that number.
- Reply HELP for that business's contact details.
- To report unwanted messages, email support@getkwana.com with the number that texted you.
Message and data rates may apply. Message frequency varies by business.
Your data and your account
- See or correct your data: most of it is in the app under Settings. For anything else, email us.
- Delete your account: ask your company's KWANA administrator to remove you, or email support@getkwana.com from the address you sign in with. A company owner can ask us to close the whole workspace and delete its data.
- Privacy questions: email support@getkwana.com with "Privacy" in the subject. See the privacy policy.
Report a security problem
Email support@getkwana.com with "Security" in the subject and the steps to reproduce it. Please give us reasonable time to fix it before telling others.
Postal address
TMI Life Concerns LLC
1420 17th St SE
Auburn, WA 98002
United States